Friday, June 7, 2013

4 Stages of Learning






(Source: Shinichi Higashi)

I'm a bad driver.  I can't deny it.  But, at some point, I was a better driver than I am today.


This week, my boyfriend and I were in Sydney for work.  He was there for a new manager training; I was there for partner meetings and speaking events.

In Alan's training, he learned a framework called "Conscious Competence Learning Matrix," which can be applied to learning any new skill.  In his class, they used the example of learning to drive a car to solidify the framework.

There are 4 key stages (and, I've made up the character Debbie to describe):

  1. Unconscious Incompetence: Debbie is SUPER excited about driving and dreams of being a badass on the road.  Debbie also has no experience (except for a few go-kart rides at the local putt-putt).
  2. Conscious Incompetence: Debbie gets behind the wheel and realizes she sucks.  She backed into the garage, which is now disfigured.  Debbie's dreams have moved from badass to "super environmentally-friendly bicyclist"
  3. Conscious Competence: Debbie keeps going to drivers ed class and gets a lot better, but she still has the "garage incident" in the back of her mind.  She's also started researching fixies in case the driving thing doesn't work out (same goes for tight hipster pants).
  4. Unconscious Competence: Debbie passed her drivers test and is now a legit badass.  She's off on a cross-country roadtrip.  Boom.
Basically, people start off very confident with little competence.  After initiating the task, they realize they suck.  Even after improving, they still think they suck.  Eventually, their confidence catches up with their competence, and boom, you have an expert. 

Next time you try to learn something new, be easier on yourself.  You're just going through the natural learning stages.





































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